Rewards Program Terms

1. Membership

STICKS Rewards is a free loyalty program for eligible adults age 21 or older. One account per person. Membership and points are personal and may not be sold, transferred, shared, pooled, inherited, or exchanged.

No purchase occurs through sticks.codes. A qualifying purchase from a separately operated licensed retailer may be required to receive a legitimate package code.

2. Earning points

Members may earn points by redeeming a valid code from an active product batch or completing a published qualifying activity. Each code ordinarily may be redeemed once by one member. The point value is stored in the program record and may vary by product line, batch, campaign, time, or offer.

• Published offer terms control eligibility, timing, qualifying products, thresholds, awards, limits, territory, and stacking.
• Unless stated otherwise, offer timing uses Pacific Time.
• Returns, reversals, duplicate codes, fraud, and activity outside the stated terms do not qualify.
• We may correct clerical, technical, or awarding errors, subject to your right to report an error.

3. First-scan and milestone bonuses

A first qualifying code may unlock the published first-scan bonus in addition to that code's normal point value. Product-line, flavor, time-window, multiplier, and milestone bonuses apply only under their displayed rules and may be limited to one award per member or offer period.

4. Receipt confirmation

If a code is unavailable or an account needs confirmation, we may request a photo of the original itemized receipt. A qualifying receipt must be authentic, legible, timely, show an eligible retailer and transaction, and reasonably match the product and claim.

A receipt may support a separate receipt-sourced points award; it does not reactivate the printed code. Duplicate, altered, unrelated, excessive, or multi-account receipt claims may be rejected and investigated.

5. Point value and rewards

Points are promotional, have no cash value, are not property, a deposit, or stored value, and cannot be exchanged for cash, cannabis, cannabis items, or cash equivalents. Points currently do not expire while the program remains active, but inactive or fraudulent accounts may be restricted as permitted by law.

Eligible redemption is limited to non-cannabis merchandise or benefits displayed in the STICKS Store, while supplies last. Rewards may not be resold commercially.

6. Merchandise

Merchandise redemption remains subject to displayed point price, availability, shipping territory, fulfillment time, address verification, and any published replacement or return rule. Shipping is always free. Points redemptions are final and points are not refunded, including when an order is cancelled. Members cannot cancel placed orders. A discontinued item may be replaced with a reasonably comparable item.

7. Abuse, adjustments, and review

Code guessing, inventory scanning before consumer sale, code sale or sharing, receipt manipulation or reuse, automation, false accounts, and limit evasion are prohibited. Points and rewards are conditional promotional benefits, not vested property rights.

When STICKS detects or reasonably suspects abuse, fraud, manipulation, an awarding error, or conduct that threatens the program, STICKS may, in its reasonable discretion and without advance notice where permitted by law, hold or deny a claim; revoke, correct, or reverse points; cancel a reward; void affected codes; require additional confirmation; block an account, device, or network; or terminate membership. These remedies may apply to points or rewards previously awarded in connection with the conduct.

Report a missing award or request review at info@ltrmn.com within 60 days of the event.

8. Program changes or shutdown

Subject to applicable law, STICKS may change earning rules, offers, rewards, point values, limits, or eligibility for legal, security, operational, or business reasons. We will provide reasonable advance notice before a material adverse change when practicable and legally required.

If the program ends, we intend to provide at least 60 days to use eligible points for available non-cannabis rewards unless immediate action is required by law, fraud, security, insolvency, or circumstances outside our control.

9. No wagering or cannabis prize

Points do not purchase chances and the program is not gambling. No cannabis item will be awarded as a prize or free loyalty item. Sweepstakes, contests, referral drawings, or chance-based mechanics require separate official rules and are not created by these Program Terms.

10. Contact

Program questions and missing-point reviews: info@ltrmn.com.